Service Catalog

College of Medicine ITS is your technical services partner. We create simple, effective solutions to meet your operational and planning needs. COM ITS can provide direct services or act as a service broker, reaching across organizational boundaries to address your precise requirements.

College of Medicine domain accounts, CatNet and UANetID accounts, NetId+ assistance, Citrix access for Banner systems, COM VPN, remote desktop access and more.

Includes business and research solutions consulting  and development, desktop, data storage, cloud and mobile consulting.

Hosting and management of COM email and calendaring, email encryption, spam filtering, secure email connection with Banner email, migration services to Office 365 email, liaison to campus email systems, and more.

Qualtrics Surveys, Confluence and JIRA assistance, distribution lists, listserve assistance, Skype for Business, Office 365 tools, UA Box consulting, UA BOX Health, DocuWare, web collaboration tools and more.

Includes managed desktop software updating and anti-virus, mobile device management, server and application security scanning, PCI and research compliance consulting, breach reporting and management, liaison to UA security office and HIPAA Privacy office and more.

COM educational systems including Admissions (AMP), MedPotal, MedLearn, MedReports, Oasis, AppBuilder and Examsoft. Applications for research, financial aid, and scholarship, liaison to UA enterprise application systems and more.

Develop and host web-based applications, manage vendor hosting and more.

Includes individual and departmental document shares, assistance with UA Box, cloud storage services and research data storage.

Coordinate communications services with UA Telecom, departmental cell phone management, MS Teams, ZOOM and more.

Includes DocuWare, shredding services, UA Box, Office 365 apps and more.

Includes VPN, managing firewalls, coordinating network connections and services with UITS and Banner and more.

Includes consulting, server hosting and system administration, liaison to HPC (high performance computing) and more.

Includes hosting of file shares, server hosting, virtual servers and databases.

Includes computer and mobile device support, assistance with business applications, referral for training resources, managing purchases of computing equipment, network and communications assistance, COM online issue submittal and more.